Your Privacy Matters to Us

Protecting your personal information and privacy is a top priority for our team at zenithoraq.

Introduction to Our Privacy Approach

We are dedicated to safeguarding your personal data when you use zenithoraq.com. This privacy policy outlines the type of information we collect, why we collect it, and how it is used. Our goal is to be transparent and give you confidence in our data practices.

By using our website, you agree to this privacy policy. We keep your information safe in line with Australian privacy laws. If you have any questions about how your data is managed, you can always reach out to us for clarification.

How We Collect Your Data

We gather personal data directly from you and automatically through your device. This helps us provide and improve our services, customise your experience, and handle website analytics.

Information You Provide Directly

  • Contact details like your name and email address
  • Account setup or profile information you give us
  • Questions or comments submitted via forms
  • Newsletter or subscription preferences selected
  • Any transaction-related details you provide

Automatic Information Collection

  • Device and browser information collected automatically
  • IP address and location data where applicable
  • Website usage information, such as pages viewed
  • Cookies and similar tracking tools we use
  • Interactions with our content or advertisements

Why We Use Your Data

We rely on your information to provide core services, personalise your experience, and improve our site. Data also helps us communicate important updates and understand trends.

  • To deliver website features and services efficiently
  • Personalise your website experience
  • Send important notices or updates
  • Handle requests or respond to inquiries
  • Monitor site performance and analytics
  • Protect against fraud or misuse
  • Comply with legal and regulatory obligations

Our Promise: We never sell your personal information. Safety and transparency guide everything we do with your data, and our team reviews security measures regularly to protect your privacy.

How We Share Information

We may share information only when necessary for service delivery, regulatory requirements, or improving your experience. We do not share personal details for unrelated marketing.

Sharing with Service Providers

Third-party partners support us with hosting, analytics, email delivery, and similar services. These partners must comply with privacy requirements and use your data solely as needed.

Sharing for Legal Reasons

Your data may be shared if required to comply with laws, regulations, or requests from law enforcement.

Sharing Anonymous Statistics

We use aggregated and anonymised data to review website activity—individual users cannot be identified from these statistics.

Your Privacy Rights

You are entitled to know what data we hold, request corrections, ask for deletion, or limit how we use your information. We respect these choices and make it easy to exercise your rights.

  • Request a copy of your stored personal data
  • Correct inaccuracies in your personal details
  • Ask for your information to be deleted
  • Request transfer of your data elsewhere
  • Object to certain uses of your information
  • Limit some data collection or use

Contact us at any time to exercise these privacy rights. We aim to respond openly and as swiftly as possible to your requests or concerns.

How We Keep Data Secure

We blend technical and organisational measures to protect your data. Our safeguards are updated as needed to keep your information private and secure.

Technical Security Measures

  • Encryption of sensitive transfers and storage
  • Firewalls and network security technology
  • Regular system and security updates
  • Secure, access-controlled systems

Organisational Safeguards

  • Privacy and data security staff training
  • Strict policies for access to data
  • Regular internal privacy reviews
  • Procedures for managing data breaches

How Long We Keep Data

We retain your personal data only as long as needed for service delivery, compliance, and business needs. Information is deleted or anonymised when no longer required.

  • Held while your account is active
  • Kept for the lifetime of your interactions
  • Retained for reference and compliance
  • Stored only for relevant transactions
  • Kept according to your subscription choices

We balance business needs with your privacy in our data retention policy.

Cross-Border Data Transfers

Where data is transferred outside Australia, it’s protected by appropriate legal safeguards to ensure your rights remain respected at all times.

  • Contracts with data protection clauses
  • Transfers to countries with strong privacy laws
  • Agreements for secure data exchanges
  • Onward transfer restrictions for third parties

Cookies and Similar Technologies

Cookies support smooth website functioning, analytics, and your personalisation settings. You can adjust cookie preferences at any time in your browser.

Types of Cookies We Use

  • Enable key website features and navigation
  • Track site performance and optimise usage
  • Remember your choices and preferences
  • Support extra tools and website integrations

Visit your browser’s settings to control cookie usage.

How We Update Privacy Policy

Our privacy policy may change as our business or legal obligations change. Updates are published here, and we encourage you to review this page regularly.

  • Website notices for policy updates
  • Email notifications where appropriate
  • Clear display of policy change date
  • Accessible summary of key amendments

We recommend checking for policy updates routinely.

Contact Us About Privacy

Questions or privacy concerns? Contact us using the details below.

zenithoraq

Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia

Phone: +61-8-1197-0679

Email: content@zenithoraq.com

Privacy policy last reviewed October 16, 2025

Privacy policy effective October 16, 2025